About
My Story
My career in training, learning, and talent development started over 20 years ago at a small community bank on the south-side of Chicago, Illinois where I was a trainer and instructional designer.
Over the years, I have had amazing, progressive career experiences with local and global roles for facilitation, learning solutions design, learning technology, curriculum development, program management, leadership development, learning operations, learning analytics, and impact analysis.
The industries in which I have worked include education, financial services, insurance, news media, marketing, professional services, food services, and social media.
I am fulfilling my purpose, pursuing my passion, and have dedicated my career to being a persistent voice and advocate for measuring the impact of training, learning, and talent development.
They call me the L&D detective because I solve mysteries. The mystery I solve is, "What is the impact of learning?" It's not a murder mystery. It's a measurement mystery!
Around the World
What started as me wanting to inspire the L&D community to measure results has turned into invitations to speak around the world about investigating the impact of learning.
In my world-wide travels, I've discovered what the global L&D community has in common is our genuine desire to measurably impact employee performance.
I am honored and excited to be of service to the global learning and development community and grateful to have a voice on the world stage.
Guiding Principles
- Performance is the North Star for investigating impact.
- Impact is specific, intentional, purposeful, and targeted.
- If you don’t plan for impact in the beginning, it will be difficult to measure in the end.
- Find one thing about performance you can attribute to learning and let that lead to the facts for impact.
- Investigating impact may not be easy, but it is possible.